How to solve problems on PS4 using Safe Mode options

Consoles, unlike PCs, do not usually give so many problems when something related to the configuration or the operating system may fail, causing an error that prevents us from starting the console normally, although currently, consoles such as the Playstation 4 are increasingly similar to PCs, to the point that they also include the possibility of accessing them in Safe Mode, so in this article, we will tell you what advantages this option offers us and what each of its possibilities is.

Thanks to this mode we can solve various incidents related to our PS4, such as problems with the hard disk data, a firmware failure, or even resolve incidents related to the display.

The first and most important thing is how we access this PS4 Safe Mode and for this when we go to turn on the console, we simply have to press and hold the power button for approximately 7 seconds, until you hear a second beep.

You must always do it with the front button on the console because if we turn it on using the Dualshock 4 remote, as is usually done, we will not be able to enter safe mode.

After having pressed the power button for 7 seconds and hearing a second beep, we release it, and it will appear on your screen in which we are asked to connect the console control using the USB cable, this being very important already If not, it will not recognize it, and then we will press the PS button, that is, the central button of the remote.

Now that we have entered the Safe Mode of Playstation 4, we will see that a total of 8 options appear, so we will comment on what each one does.


1. Restart PS4

The first is Restart PS4, which as you may have imagined has no mystery since it is simply the option that we must use to leave Safe Mode and make the console restart normally again.

2. Change Resolution

The second option is Change Resolution, and it is one of the most useful options in safe mode since if we press it the console will restart, but changing the screen resolution to the only 480p, and then we will be asked to select what resolution screen we want to put our Playstation 4.

And perhaps you wonder why this option is so useful, and the reason is that sometimes it may be the case that when connecting the console to a certain television, it gives us a problem, and the screen remains blank because it does not support the resolution, which in turn prevents us from navigating the console options to solve the problem by modifying the resolution in the configuration, so thanks to this method through Safe Mode with the resolution at 480p it will be possible to modify it before the operating system starts.

We remind you that once the problem has been solved you can change the resolution again from the Playstation 4 operating system itself, going to Settings, [Sound and screen]> [Video output settings]> [Resolution] and selecting the resolution highest that works on your television, or simply indicate automatic resolution.

3. System Software Update

The third option is System Software Update, and in it, we are allowed to update the firmware of our PS4 through a USB storage device, such as a pen drive, to which we will have previously downloaded the file with the said update, although it is also possible to do it from a CD or the internet.

Although perhaps now you will wonder, where we can download the Playstation 4 firmware update directly to be able to save it on a pen drive, and for this, you only have to go to this official Playstation page, where you will always have the most current system software, for example at the time of writing this article the most recent is version 6.20.

And what is the use of this? Well, as you already know, the Playstation 4 normally alerts us automatically whenever there is an update available if we have the console connected to the internet, but thanks to this safe mode option, we can solve any problem that It may have occurred, such as the console having turned off unexpectedly during the process causing a failure in the system, or simply if for some reason we cannot connect our PlayStation 4 to the internet, and thanks to this method we can update it offline on-line.

4. Restore Default Settings

The fourth option is to Restore Default Settings, and as its name indicates, it restores all the console settings to the default values, that is, as if we had never changed anything in the settings.

So that there is no confusion about what this means, we must clarify that this option does not erase absolutely anything of the content of your console, that is, the hard drive, the downloaded games, the saved games, the screenshots, do not go away to delete, so you can use this option with total security.

Simply, what modifies this option are the adjustments that we have made in the configuration, for example in the sound, video options, or any other console adjustment that we could have modified, so it is a very useful tool, If at any time we do not know how the default options were configured, and we want to change them to their original factory default value.

5. Rebuild Database

The fifth option is Rebuild Database, what it does is scan the console’s hard drive to create a new database with all the content you have stored on the disk.

That is, reorganize the content of the disc, which is useful if, for example, we have problems such as that the console has become slow, that some game crashes, or even if we notice that the performance in the number of frames is lower than that of we had before.

So it is a tool that helps us to optimize and avoid errors, so it is convenient to use it when we believe it appropriate, although I anticipate that depending on the amount of data on the disk, the operation may take several minutes, and there are to have some patience until it ends.

6. Initialize PS4

The sixth option is Initialize PS4, which is already one of the options that you have to use with more caution.

What it does is format the hard drive of the console to bring it to its original state, which implies that all the content that you have stored will be deleted, not only games, games, etc. but even the accounts of the user.

When we say that user accounts are going to be deleted, we logically mean that they are going to be deleted from the console, since your Playstation account will continue to be in the cloud of course, for when you log in with it again, only that you will have to retype the username and password.

Although yes, it is recommended that you make a backup copy of your saved games to a USB storage unit or any file such as screenshots or video clips that you have on the console’s hard drive since these will be deleted (although if you are subscribed to PS Plus you can have a copy of your saved games in the cloud).

This method of Initializing PS4 is used only as a last resort when you are trying to fix a problem on the console, and everything else you have tried has failed. Although it is also useful if, for example, you are going to sell or give away the console, and you want to give it to its new owner without anything stored in it that is associated with your own user account.

7. Initialize PS4 (Reinstall system software)

The seventh option is Initialize PS4 (Reinstall system software), this option does the same as the previous one, that is, it erases all the content of the hard disk, but also the difference is that it also removes the firmware, as if we said, the system operational, to then reinstall it either in the same version or in a later one.

So when using it, we must connect a USB drive with the system software, which as I mentioned in option number three, you have a link to the official page with the file in the description of the video.

This option is the most radical of all so to speak when trying to solve a problem on our Playstation 4, so you only have to use it, if really everything else has failed, and in theory, it should solve any failure, as long as it is related to the Console Software.

Since logically the Safe Mode recovery options are only useful when it comes to a software failure, and not when what has been broken is a physical component.


8. Enable HDCP mode

Finally, we only have the eighth option, Activate HDCP mode, and this simply what it does is change the HDMI protocol, since if, for example, we connect the console to a 4K television that is not compatible with HDCP 2.2 it is possible that see no image when playing games or videos at that resolution.

So in this case what we have to do is change it from Automatic mode to Only HDCP 1.4, although this also implies that the resolution would be limited to a maximum of 1080p since the 4K image can only be displayed when all connected devices use the HDCP 2.2 protocol

With this, you already know everything you need about PS4 Safe Mode and how you have to act if you encounter any of the problems mentioned on your console.


Melina Rhyne